Location: Edmonton, Alberta
An exciting opportunity has recently become available for a Branch Manager in our South Region.
Reporting to the District General Manager, you will be responsible for the growth, profitability and efficient operation of the branch. You will lead, develop and coach a team of high performance Sales and Service Associates who will work together to attract, retain and grow our customer base and revenues, mitigating operational and credit risk.
Your key responsibilities will include:
- Lead and coach the branch management team
- Implement effective leadership practices including scheduling weekly goal setting, focused coaching and observation based coaching meetings, weekly huddles and, branch leadership and Associate meetings
- Identify development requirements for branch associates and develop appropriate action plans.
- Responsible for ensuring that all branch trainees receive the required training for their positions, and act as a Coach
- Recognize and reward Associates for key contributions and communicate, and act as an advocate of our policies, practices and on-line compliance training
- Actively recruit Associates
- Develop and implement a yearly sales and marketing action and activity plan
- Establish and manage branch sales and service targets and take responsibility for meeting and/or exceeding sales/service targets
- Develop and build internal partner relationships with other departments, supporting branch operations to meet customer service requirements and resolve issues or concerns
- Maintain, develop and build customer relationships by providing optimum customer service and participate in business and community events
- Participate in regional business planning and budgeting meetings and communicate the vision to branch Associates
- Monitor branch operations to ensure compliance with policies and ensure audits and verifications are carried out and branch assets are properly safeguarded
- Manage branch profitability through effective control of non-interest expenses, revenue and loan product pricing
- Ensure credit decisions and recommendations are in accordance with sound credit granting principles, and are in accordance with our policies and procedures.
As the ideal candidate you posses:
- Ability to build and maintain a sales and service team focus
- Ability to coach to develop and reinforce sales and service skills and behaviors
- Ability to reward and recognize sales and service excellence
- Ability to set goals, track and evaluate results
- Demonstrated integrity through consistency of words and actions
- Demonstrated ability to deal with change, make decisions and implement creative solutions
- A strong understanding of credit policies and practices and expert knowledge and experience of personal and/or business financial products, including deposit, Investment and lending products
- Recognized business degree or diploma, or an equivalent combination of training and experience
- Minimum 3 - 5 years personal and business/agriculture lending experience in the financial services industry with 3-5 years sales and/or service leadership experience
Qualified applicants, please forward your resumes to erin@westconnectemployment.com
Tuesday, September 23rd, 2008 at 9:17 pm and is filed under Jobs. Help us spread this entry via trackback from your own site.
Apply Online
Please e-mail us at recruiters@westconnectemployment.com with your attached resume in Microsoft Word Document (DOC), the job number, and the title of the position you are applying to.
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