Location: Mississauga, Ontario
Reporting to the Inter-Regional Team Leader you are accountable for developing, documenting and implementing technical claims, standards, policies, procedures and audits. This includes conducting line-specific analysis and providing technical line-specific advice to those in the field.
Specific Responsibilities:
Develop and document standards, policies and procedures for the handling of line-specific claims.
Track and assess effectiveness of policy and procedures through the use of audits, inspections and surveys. Develop audit plans, select and evaluate auditors and document audit results.
Conduct business analysis, e.g., loss trends, loss and expense control.
Develop related line-specific research, analysis, trending, benchmarking, claims bulletins, quality assurance and risk management controls.
Stay abreast of and keep field staff informed of relevant industry, legal, and corporate developments.
Review and sett reserve guidelines and reconciliation standards.
Act as liaison with external parties, such as Independent Adjusters regarding audits and reporting.
Act as liaison with and provide necessary information to internal parties such as Actuarial and Underwriting.
Provide technical claims advice in the related claims line of business to the field, and provide subject matter expertise to training developers for line specific training.
Manage more complex and involved claims in all lines and all regions across Canada
Personal Characteristics:
Professional, friendly and courteous in all interactions, whether with customers or co-workers or vendors
Perform well in a busy operation and remain calm under
pressure.
Qualifications:
University degree in any discipline or a 2 year college diploma from a provincially recognized and funded community college or the CIP design.
A miniumum of 10 years experience handling property claims.
Team player adaptable to a changing environment.
Strong written and verbal communication skills.
Additional languages skills (French) would be preferred
Qualified applicants please forward your resumes to erin@westconnectemployment.com
Tuesday, October 14th, 2008 at 8:54 pm and is filed under Jobs. Help us spread this entry via trackback from your own site.
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