Location: London or Toronto, Ontario
The District Manager provides leadership, management, and supervision of the store operations of multiple store locations within an assigned territory. The District Manager reports to the Regional Director of Operations.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Values:
Maintains Company values of integrity, accountability; commitment, and excellence in all areas of job responsibilities.
Leadership:
Provides leadership, motivation and supervision to Store Managers within assigned territory.
Management Responsibility:
- Conducts store visits to ensure compliance, train, and provide feedback on store operations
- Reviews the results from each type of visit with the Store Manager
- Reviews reports and other store documents to protect Company assets and identify potential losses
- Works with Support Center personnel to gather information and investigate losses
- Trains store personnel to protect company assets and to provide a safe working environment for customers and store personnel
- Maintains appropriate staffing levels within the district
- Monitors, coordinates and handles all labor issues that arise in the district
- Ensures adherence to all policies and procedures regarding legal documentation
- Monitors controllable expenses such as payroll, utilities, and supplies
- Staffs all personnel assignments by conducting recruiting activities and hiring interviews
- Personally interviews all store employee candidates.
- Directs training function for all new hires and existing staff
- Evaluates assigned staff on established schedule and approves all evaluations prepared by others
- Supervises and approves all disciplinary actions and ensures such actions are fair, equitable and within the scope of accepted Company practice
- Prepares all paperwork for new hires and Status Change Reports for salary adjustments, promotions, transfers, termination actions, and forwards for necessary approvals
- Ensures that employees are delivering exceptional guest experiences on a consistent basis.
Organizational Awareness:
- Reviews operating budgets and revenue goals
- Assists store managers in developing Neighborhood Marketing Plans
- Monitors trade area for new or closing competitors
- Adjusts levels of merchandise in stores by stock balancing within the district
- Recommends changes in product mix and placement
- Analyzes and tracks the results of the physical inventory results for the stores
- Uses Financial Statements and Spreadsheets to review, monitor, and analyze the profitability
- Tracks the daily financial performance of each store within the district. Uses various revenue reports to review, monitor, and analyze the performance of each store within the district
- Actively promotes company programs and events
- Creates marketing strategies to ensure the success of company programs and events
- Coordinates requests for coupons and special marketing programs for stores
- Monitors and tracks results of company programs and events
- Ensures that certain “Must See Behaviors” are being utilized
Teaching Others:
- Monitors and tracks the training of all store personnel
- Completes a performance review for Store Managers
- Monitors that all store personnel are receiving performance reviews
- Uses progressive discipline to correct performance problems
- Uses Corrective Action to document performance problems
- Conducts Store Manager meetings and workshops to develop and inform store personnel
The successful candidate will be a sophisticated businessperson with:
- A minimum of 3 years in multi-unit retail and/or restaurant management (travel required)
- A passion for interacting with guests and developing partners who create exceptional experiences
- Proven success recruiting and selecting top talent
- Demonstrated strong analytical, organizational, problem solving, and communication
- The ability to work a flexible schedule
- Creative and innovative strategies for maximizing sales and productivity in a complex business
Skills and Certifications:
The ideal candidate has worked for these companies:
Preferred Talent Pools, if any:
-Tim Horton’s (a very strong multi-unit coffee chain company)
-Possibly other fast food chains
-Possibly the women’s fashion industry (due to the seasonality of the business- similar to ours)
We Offer:
- Competitive Salary
- Medical/Dental Benefits package
- Quarterly Bonus program
- Work/Life balance
- Career Advancement
Qualified applicants please forward your resumes to erin@westconnectemployment.com.
Wednesday, October 29th, 2008 at 10:24 pm and is filed under Jobs. Help us spread this entry via trackback from your own site.
Apply Online
Please e-mail us at recruiters@westconnectemployment.com with your attached resume in Microsoft Word Document (DOC), the job number, and the title of the position you are applying to.
Your information is kept confidential. You will be informed before we forward your resume to an employer.